Do you have a guarantee/warranty?
1 year
Last updated: January 13, 2021 17:06
How do I order more than one pledge?
All you need to do is add up the total of everything you would like to get and pledge that amount in one tier. Later, we will collect addresses for shipping and you will choose what you’d like to order at that time. We truly appreciate your support!
Last updated: January 13, 2021 17:06
What tools do I need to assemble my robot(s)?
Everything you need is included in the tool kit, and we have ensured that we have provided the tools at the lowest possible price. Here is a list of the tools you will need: - Soldering Iron stand - Solder wire - Filing tool - Pliers - Tweezers - Soldering iron tip cleaner Recommended: - Safety Glasses
Last updated: January 13, 2021 17:06
Are tools included in each kit?
No they are not, the tool kit is a separate pledge. In order to order the toolkit, simply make sure you add up the correct total amount for everything you want, and pledge that amount. Then, later you will have a chance to specify exactly what you want to get.
Last updated: January 13, 2021 17:06
What is the recommended age limit?
We recommend our robotics kits for anyone 14+
Last updated: January 13, 2021 17:06
How challenging are the models?
Each kit contains many steps to build your finished robot. And there is detailed soldering work. However, the instructions are very clear and any person with an ounce of “handiness” can easily build Geeek Club robots.
Last updated: January 13, 2021 17:06
Do these models move? What functions do they have?
Cyberpunk series are shelf models that have different LED’s that will light up when constructed to bring them to life!
Last updated: January 13, 2021 17:07
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.